All Systems Operational

Uptime over the past 90 days. View historical uptime.
Administration Operational
90 days ago
99.95 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Engagement settings Operational
Distribution settings Operational
Channel settings Operational
Users management Operational
Statistics (conversations) Operational
90 days ago
100.0 % uptime
Today
Sending email Operational
90 days ago
100.0 % uptime
Today
Knowledge Operational
90 days ago
99.75 % uptime
Today
Conversation Panel (Desk) Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Conversation views Operational
90 days ago
100.0 % uptime
Today
Conversation closure Operational
90 days ago
100.0 % uptime
Today
Message exchange Operational
90 days ago
100.0 % uptime
Today
Conversation transfert Operational
90 days ago
100.0 % uptime
Today
Mirroring / Cobrowsing Operational
Canned answer Operational
Bots Operational
90 days ago
100.0 % uptime
Today
AI Shopping Assistant Operational
90 days ago
100.0 % uptime
Today
Copilot for Agent Operational
90 days ago
100.0 % uptime
Today
Bot service (except AI features) Operational
90 days ago
100.0 % uptime
Today
Onsite Channels Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Video Operational
90 days ago
100.0 % uptime
Today
Mobile SDK Operational
90 days ago
100.0 % uptime
Today
Third Party Channels Operational
90 days ago
100.0 % uptime
Today
X Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Visitor's interface Operational
90 days ago
100.0 % uptime
Today
Engagement Notification Operational
90 days ago
100.0 % uptime
Today
iAdvize Messenger Operational
90 days ago
100.0 % uptime
Today
Mobile App (iOS / Android) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Rest API Operational
90 days ago
100.0 % uptime
Today
GraphQL API Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 28, 2026

No incidents reported today.

Aug 27, 2026
Scheduled maintenance on August 27 : Backend Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Aug 27, 07:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 07:00 CEST
Scheduled - **WHAT & WHY**
We will perform scheduled maintenance on our backend infrastructure to upgrade to a newer version, improving stability, performance, and maintainability.
Maintenance window: Thursday, August 27, 2026, from 07:00 to 07:30 CET

**IMPACTS ON COMPONENTS**
During this maintenance window, we will need to temporarily stop several critical services across iAdvize platform. We expect a 15-min disruption.

AI Shopping Assistants for Shoppers
- Temporary interruption in conversation processing

Conversation Panel for Human agents
- Temporary interruption in conversation processing

Administration Interface for Administrators and Managers
- Temporary interruption in access to configuration settings and statistical reports

Public API
- Temporary interruption in API availability

**MAINTENANCE PERIOD**
- Paris, France (CET) : August 27, 07:00 - 07:30
- Asia (CST): August 27, 13:00 - 13:30
- US Eastern (EST) : August 27, 01:00 - 01:30
- US Pacific (PST): August 26, 22:00 - 22:30
Aug 21, 10:36 CEST
Aug 26, 2026
P0 - Disruption on our platform
Resolved - From 18:12 - 18:17 we encountered a global platform disruption.
Aug 26, 10:22 CEST
Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

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